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Steps involved in making a Booking Procedure with Quarantine

  1. Read MPI steps to importing cats and dogs first and ensure all requirements have been met. Click here
  2. Owner to complete booking form. Click hereComplete Contract online. Click here
  3. Pay $500 deposit per pet online. Click here
  4. CQS will send booking confirmation certificate to owner which needs to be attached to import permit application.
  5. Owner/Agent to apply for import permit (Can take up to 20 working days to process import permit application).
    • Online Import Permit Application form. Click here
    Attach quarantine booking confirmation, signed Official Veterinarian Declaration (OVD), copy of rabies blood test lab report, two most recent rabies vaccination certificates/records.
  6. Please send copy of import permit to CQS once received.
  7. Owner/Agent to complete customs forms and send to CQS.  Please read the following website. Click here We will apply for the customs clearance for you but you will need to complete the following forms and return them to us:CATS AND DOGS: DOGS ONLY:
    • As of 1 May 2021 border agencies will be enforcing the requirement to provide an exempting statutory declaration for dog clearances as required by the Department of Internal Affairs. The declaration is a requirement under the Dog Control Act 1996 and applies to all imported dogs not registered in New Zealand.
    • An owner may apply to their local council to register the dog/s before their arrival in New Zealand, subject to any council requirements or restrictions. Evidence of registration would then be required to be presented to Canterbury Quarantine Services in lieu of the exempting statutory declaration form.
    • Most local councils allow you to register your dog online – please go to your local council website. If your dog/s have previously been registered in NZ could you please upload a copy of their registration.
    • If registering your dog/s before arriving in NZ is not an option could you please complete the exempting statutory declaration form. Please leave the declaration section blank and I will sign it in front of an authorised witness on your behalf. Click here and please return to CQS once completed
  1. PET VACCINATION HISTORY It is a requirement for CQS that all pets be fully vaccinated as follows:DOGS: Must be vaccinated against Parvovirus, Parainfluenza, Distemper, Hepatitis, Kennel Cough, Canine Influenza Virus (If available). These vaccinations must have been within 12 months but not within 21days of arrival into New Zealand.CATS: Must be vaccinated against Feline Enteritis, Feline Viral Rhinotracheitis and Calicivirus infection. This vaccination must have been within 12 months but not within 21 days of arrival into New Zealand.A copy of the vaccination certificate must be sent to CQS. The original vaccination certificate must accompany the pet.
  2. Declare pet medication, if needed You need to provide details if your cat or dog is receiving any medication and needs it during travel or whilst in quarantine.Download the declaration of medicines form [PDF, 69 KB]A copy of the veterinarian’s prescription must be provided to MPI before or when your pet arrives in New Zealand. If the veterinary medicine is travelling with your pet, include this paperwork with your export documents. Generally, up to a 3-month supply will be given clearance.
  3. Owner sends pets vaccination records, medication form (if needed), copy of passport, visa (if applicable), eticket (if not already in NZ).
  4. Owner/Agent to confirm flight details with CQS so we can give the OK to Forward to the airlines.Please note: We cannot give the OK to forward if we do not have all of the above forms.
  5. Owner/Agent to send AWB to CQS as soon as available.

Check list for Making a Booking at CQS

      • Complete Booking form online (via website)
      • Complete Contract online (via website)
      • Pay Deposit (via website)
      • Apply for Import Permit

    Send the following forms to CQS via ‘Upload Documents’ in Booking Centre

    • Import permit when you receive it
    • Customs forms – NZCS 231 & Registration or Statutory Declaration
    • Copy of vaccination records
    • Copy medication form if needed
    • Copy of passport
    • Copy of visa (if applicable)
    • Copy of eticket (if not already in NZ)
    • Agent or owner to send Airway Bill when available