Online Contract

This contract sets out in full the terms and conditions upon which Canterbury Quarantine Services 2011 Limited may agree to board pet dogs and cats for the owner in a “Transitional Facility.”

New Zealand Law requires that before you can import your pet into New Zealand, they must first meet stringent identification checks, disease checks and undergo a dedicated programme of vaccinations prior to their arrival. Those checks and vaccinations must be thoroughly documented in your pets’ country of origin. If the New Zealand authorities accept your pet into New Zealand it must then be quarantined in an approved “Transitional Facility” from which it cannot be released until permitted by the New Zealand authorities. Canterbury Quarantine Services 2011 Limited operates as an approved Transitional Facility for that purpose.

Canterbury Quarantine Services 2011 Limited can receive your pet upon its arrival in New Zealand only if the importation of the pet satisfies in all other respects the requirements of the Import Health Standards set by the New Zealand Ministry for Primary Industries. Canterbury Quarantine Services 2011 Limited has no control or supervision over compliance with those standards. Officials of the New Zealand Ministry for Primary Industries decide whether your pet will be permitted to enter New Zealand. Your pet will not be permitted entry unless you the owner have ensured that your pet, and all documentation concerning it, comply with all import requirements.

On its arrival in New Zealand your pet must be met at the point of arrival by representatives both of the New Zealand authorities and of Canterbury Quarantine Services 2011 Limited. Your pet will not be permitted to enter New Zealand if it cannot be accommodated in an approved Transitional Facility.

Canterbury Quarantine Services 2011 Limited must comply with stringent security and quarantine requirements.

Those requirements are intended to ensure that:

New Zealand Law requires that if during the period of quarantine an animal contract’s such a disease or illness, then the animal will be treated, exported, destroyed or detained further in quarantine.

New Zealand law dictates the number of pets which Canterbury Quarantine Services 2011 Limited may board at any one time. It must have adequate notice of the arrival date of every pet arriving at Christchurch which will be boarded in its facility. If there is no accommodation available for the animal upon its arrival then it will be returned by the New Zealand authorities to its country of origin at the owner’s expense. For this reason it is crucial that Canterbury Quarantine Services 2011 Limited have at least 30 days notice of any anticipated change in the arrival date of the animal at Christchurch Airport. Even if 30 days notice is given, Canterbury Quarantine Services 2011 Limited cannot guarantee that it will be able to receive your pet, due to other booking constraints. If it cannot, and you the owner permit your pet to be sent to New Zealand, then the New Zealand authorities may return it to its country of origin at the owner’s expense.

Canterbury Quarantine Services 2011 Limited agrees to provide boarding facilities for your pet in a Transitional Facility for dogs and cats, operated in accordance with applicable law and regulation, on the terms and conditions set out herein.

This contract comes into force when Canterbury Quarantine Services 2011 Limited confirms to you the owner that it will accept your pet or pets.

The owner will pay a deposit of $NZ500.00 per pet (inclusive of GST) to Canterbury Quarantine Services 2011 Limited within seven days of confirmation of this contract by Canterbury Quarantine Services 2011 Limited pursuant to paragraph 2 above. That deposit will not be repaid to the owner if this contract subsequently comes to an end.

The owner will pay Canterbury Quarantine Services 2011 Limited in full prior to the pets departure from quarantine.

The deposit of $NZ500.00 per pet will be deducted from the sum owing in fees to Canterbury Quarantine Services 2011 Limited pursuant to clause 4 above.

The owner will pay all fees payable to the New Zealand authorities, including the Ministry for Primary Industries, in full, either prior to or at the time of release of your pet/s from the quarantine facility. The owner acknowledges that the pet cannot be released until all such fees are paid.

The owner acknowledges that Canterbury Quarantine Services 2011 Limited must release the pet/s from quarantine when requested to do so by the New Zealand authorities. The owner will pay all fees owing to Canterbury Quarantine Services 2011 Limited in full prior to or on release from quarantine of the pet.

The owner further acknowledges that Canterbury Quarantine Services 2011 Limited reserves the right, if circumstances dictate, to put down a pet/s if the above conditions are not met.

This contract is conditional upon your pet/s arriving on the stated date as per your booking confirmation, allowing for reasonable variations due to airline delays of up to plus 24 hours. If it does not do so this contract may be brought to an end at the option of Canterbury Quarantine Services 2011 Limited.