Our team

The Bayliss Family (Owners, Living On-Site)

Karen runs the business and the rest of the family help out as required. Coming from a farming background Karen has always had a passion for animals. A busy mother of four, she has a B.Com majoring in information systems.

Husband Mark fits in the odd jobs and weekend cleaning around his full time job.

Tori (cat specialist), Jessica (dog specialist), Shannon (cuddle specialist) and Kobe (dog specialist) help with the cleaning in the holidays and weekends, as well as being part of the cuddle/play brigade.

Kate Glover

Works as full time manager at Canterbury Quarantine Services and will most likely be your first contact. Kate is a New Zealand veterinary nurse and enjoys all aspects of pet care. You can be sure your pet will enjoy all the attention and fun that Kate provides. Kate will assist you throughout the import process and during the quarantine period.

Lee Brunton

Lee also works part time at Canterbury Quarantine Services and really enjoys the challenge of helping our new arrivals settle in and making friends with lots of playtime and cuddles. Owning a rescue dog herself, Lee understands the patience and reassurance required to gain the trust of those pets who are a bit unsure of their new surroundings and people.

Canterbury Quarantine Services

5.0

Based on 11 reviews

review us on

Katrina Ng

06:31 31 May 23

Karen and her team at Canterbury Quarantine Services did an amazing job! My dog's case is admittedly a little difficult as he is disabled, so I really appreciated the team's work in caring for him. Karen was responsible and professional. The photo and email updates put us at ease as we could see our doggo was happy and spoiled. 💕 It was clear he enjoyed the company of the staff there. Sending lots of love from Wellington to you, Karen and Team! Thank you so much for your help and support.

Li Johnny

09:28 11 Apr 23

Highly recommend. My dog Bobby is quite timid. Before coming to NZ, I feared he would be emaciated during quarantine. It is thanks to this faculty and its helpful staff that he is still healthy and vivid after coming out!

Sarah Quigley

08:19 01 Dec 22

Karen and the team at Canterbury Quarantine are fantastic! My cat Nico traveled from Germany to New Zealand and we were very worried about how it would affect him. Within a few hours of his arrival, I got a reassuring email from Karen. When I visited the next day, I could see Nico was in great hands. The room was always spotlessly clean, with fresh water and food, and a cosy sleeping shelf. Nico quickly recovered from the trip due to the calm safe environment. Karen and the team were always very helpful and friendly, and they clearly love all the animals that stay with them. I highly recommend Canterbury Quarantine. Many thanks to everyone there for looking after Nico so well!!

Rebecca Gammon

06:12 23 Jun 22

I cannot recommend this quarantine facility enough. Karen looked after my cat for 11 days and when I collected him he was looking perfect. His coat was as shiny as could be and he was happy. During the cat’s stay I received photos which was comforting for me to see that he was fine. Thank you Karen and staff for looking after my little boy

Kerri McBride

20:28 28 Jun 21

Karen helped put my mind at ease whilst our dog was staying in quarantine with updates, including photos. I could tell my dog had had lots of cuddles during her stay and had been well looked after :) Thank you!